Email Us
Please select the option that best matches your needs.
Customers with account-related questions who aren't enrolled in Digital Banking or who would prefer to talk with someone can call us directly.
By definition, the term ‘void’ means “empty, vacant, blank; lacking contents which should be present; a complete absence.”
Based on this definition, I’ve been perplexed when ‘void’ is used to describe the availability of banking services for the innovation economy since March 2023, and particularly baffled when used to describe a gap that Silicon Valley Bank no longer fills. What am I missing?
Admittedly, it made some sense in March 2023. At that time, there was well-placed concern that Silicon Valley Bank’s failure would create a gap in service to the innovation economy. While we understood the sentiment deeply at the time, we worked hard to ensure that a ‘void’ never actually materialized. And it didn’t, in large part, because the client service and experience we provide has not changed. That has always been a hallmark of Silicon Valley Bank, and it remains the case now as a division of First Citizens Bank.
Silicon Valley Bank closed for one day on Friday, March 10th and re-opened as a “bridge bank” on Monday, March 13th providing the same products, solutions and services as we had the week before. Two weeks later, First Citizens Bank stepped up and acquired Silicon Valley Bank, asking just one thing of us: please keep doing all the things you did before that were so deeply appreciated by your innovation economy clients. We happily obliged, with the point being Silicon Valley Bank did not stop operating and, by extension, did not stop serving our clients.
To the contrary, and with the support of First Citizens Bank, our ability to serve the innovation economy has only gotten better:
To me, this is irrefutable evidence that we are still serving the needs of the innovation economy, and while others try to replicate what we do, we know that what we provide is hard to match. Our business – from solutions and technology to credit approach and beyond – was purpose-built for investors and operators in the innovation sector and perfected over decades.
What founders and investors need in a banking partner isn’t missing; it’s right here at Silicon Valley Bank, a division of First Citizens Bank.
Please select the option that best matches your needs.
Customers with account-related questions who aren't enrolled in Digital Banking or who would prefer to talk with someone can call us directly.